FAQ
Frequently Asked Questions
What is uMake?
uMake is an award winning easy to use 3D modeling and sketching app for the iPad, named “App of the Year” and “Editors Choice”. If you have an idea, sketch it and model it in uMake!
Who’s uMake for?
uMake is for anyone who has an idea they want to explore in 3D, whether you are a CAD professional, creative enthusiast, student or educator – uMake is for you.
How can I use uMake?
uMake works on all current iPads. While a stylus is not required to use it, we strongly recommend using one for better precision.
Which devices uMake compatible with?
uMake is compatible with the following iPads: iPad Mini2, iPad Mini 3, iPad Mini 4, 2019 iPad Mini, iPad Air, iPad Air 2, iPad Pro(2015) iPad Pro 9.7″ iPad Pro(2017) 2018 6th Gen iPad, iPad Pro (2018) iPad Air (2019)iPad. Running uMake requires iOS 11 and up. We recommend using an Apple Pencil to get the most out of uMake, however it is not required.
How is uMake different than other 3D modeling apps?
uMake was developed to make creating in 3D easier and more accessible for everyone. By basing uMake on the concept of sketching in 3D space, it is intuitive, simple and easier to use than other apps out there. In addition, as it runs on the iPad, creating in 3D can be done anywhere, anytime. With our low monthly subscription uMake is quite affordable.
Do I need an Apple Pencil or other stylus to use uMake?
uMake can work with just your finger, however we do recommend the use of an Apple Pencil or other stylus for more precision.
Is there an Android or Windows version of uMake?
Our current focus is on iOS devices at this time which lets os focus on feature development and reliability. That said, we are always looking at what other platforms may offer.
Can I use uMake for free?
uMake offers a risk-free 14-day trial so you can get a feel for what it has to offer. If you choose to cancel at any time during the trial, simply visit: https://support.apple.com/HT202039
Why subscription?
We are always working hard to make uMake better for all of our users. A uMake subscription helps us develop new features, rapidly roll out updates, and offer premier support to our users.
How do I cancel the subscription?
If you decided you no longer need a uMake subscription, or that uMake is not for you, you may cancel your subscription any time. Simply follow these steps: https://support.apple.com/HT202039
Is there a refund policy?
If the purchase was made within 30 days, you have the option to get a full refund for your purchase. Please contact us or email us directly at hello@umake.xyz
We have a business or studio, is there a discount for volume purchases?
That’s great! We’re happy to offer you an extended discount based on the number of seats you want to purchase… Please contact us or email us directly at hello@umake.xyz and tell us a bit about your business.
I’m a student or a teacher, is there a discount?
We offer special pricing for students and educators who are interested in using uMake. To learn more and apply for this special pricing, please contact us or email us directly at hello@umake.xyz
