© Copyright 2019 uMake, Inc. All rights reserved.
Learn & Support
uMake is an innovative way to create and transform 3D sketches of things like cities, drones, bikes, characters and cars to help bring concepts towards reality. You can share your designs with the community to get and give feedback and evolve your designs in a fun environment.
This policy is prepared in compliance with the requirements of the Data Protection Act 1998, as replaced and superseded by the General Data Protection Regulation (EU) 2016/679, as in force from time to time (Data Protection Law). For the purposes of Data Protection Law, the data controller is uMake, Inc.By downloading our Services you are accepting the terms described in this Policy. If you do not agree with this Policy, please delete the app and all Services from your device and stop using the Services. If you continue to use the Services you express that you accept this policy.
When you use the Services we collect information in three ways:
(1) information you provide to us,
(2) information we collect when you use our services (for example using “cookies” and other technologies); and
(3) information we receive from third parties (for example third-party analytics or advertising providers).
Below we explain each of these ways in more detail:
Information you provide to us:
When you use our Services, we collect information that you choose to share with us. Here are some examples:
Use of our Website without an Account: You do not need to create an account just to browse our website or download the app. When you use the website, even without creating an account, we still collect from you some of the information described in the “Information we collect when you use the services” section.
User account, social media log-in: To use our Services you need to set up a user account, so we need to collect some information about you such as: a username you would like to go by, a password and an email address. To make it easier for others to find you, you can choose to provide some additional information that will be publicly visible on our Services, such as profile pictures, a name, or other identifying information. If you use the option to log in with social media we will receive the information included in your public profile, such as your social media handle, you gender, age range, country, and language. Other services, such as commerce products, may also require you to provide us with a debit or credit card number and its associated account information.
Information you share through the services: When you send information through the Services, such as when you share your designs with the community, comment on a blog or offer a testimonial, we receive this information. Please keep in mind that blogs and testimonials are located in the public areas of our services and everyone can see them. If you provide a testimonial, you name will be posted along with the testimonial. Also, when you share a design or other content, the users you send this to or that see it can always, download the content, copy it, and share it, within or outside the app. Please don’t send messages or share content that you would not want others to save or share. If you create content in your own account and do not post or share it, we will not access such content without your permission.
Communications with us, tech support: If you contact our technical support for assistance with the Services, or when you send us messages, or suggestions or communicate with us in any other way, we will collect the information you provide. If you take advantage of our live chat feature to receive technical support or ask general questions regarding use of our platform we retain copies of the live chats. If our live chat is offline we will collect your name and email address so that we may reply to your request through our support desk.
Payment information: To make payments to us, you will need to provide billing information, such as a name, address, email address and payment card information. The processing of the payment information is done by a third party (Apple). We do not have access to your payment card information or other information you provide to facilitate the payment. For any issues related to your payment or management of the payment, please access: https://support.apple.com/en-us/HT202039.
Information we collect when you use the services:
When you use our Services, we collect information about which of the services you use and how you use them. We may know, for example, that you used a particular tool to create a design, viewed other users’ designs, and shared your design with the community. Below is a more detailed explanation of the types of information we collect when you use our Services:
Usage Information. We collect information about your activities through our Services. For example, we collect information about:
-How you interact with the Services, such as when you log into our Services and when you return, which tools you use to create your designs, which pages you view, which searches you submit etc. We also use tools to track your actions with respect to emails we send you such as when you open them and what you click in them. To learn about cookies and other technologies we use to do this, please see “Cookies and other Technologies” below.
– How you communicate with other users of the Services, such as their names, the time and date of your communications, the number of messages you exchange with your contacts, which contacts you exchange messages with the most, and your interactions with messages (such as when you open a message or save a design).
Content Information. We collect information about the content you provide, for example what is the design ID, date created, opened or published, etc.
Device Phonebook. Because uMake gets its strength from sharing with friends and the community, we may—with your consent—collect information from your device’s phonebook.
Camera and Photos. Our Services allow you to take and upload pictures of your designs. To allow you to upload or share photos from your camera roll we need to access your camera or photos.
Location Information: We collect information about your estimated location which may be deduced by various technologies including IP address.
Log file information: We collect log information which your browser or device automatically reports each time you interact with the services. This information includes: details about how you have used our Services.
– device information, such as hardware setting, web browser type and language.
– IP address.
– identifiers associated with cookies or other technologies that may uniquely identify your device or browser
– times you have accessed pages
– pages you have viewed
– pages you visited before or after navigating to our website
Information from cookies and other technologies:
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to disable cookies on your browser (see below) but doing so may prevent you from using the full features of the services. For information about your choices regarding these technologies please see “Your Access and Choices regarding your Personal Information” below.
Information we collect from third parties:
We may collect information about you from other users of the Services. For example, if another user allows us to collect information from their device phone book —and you are one of that user’s contacts—we can combine the information we collect from that user with other information we have collected about you. We also obtain information from third parties including social media networks, advertising providers and analytics providers (see below) or publicly available sources. We combine that with the information we collect through our services.
We use the information we collect about you in order to provide you with a better, more exciting platform with features that interest and work well for you. Some of the ways that we do that include:
– personalizing the Services by customizing the advertising content we provide you;
– improving ad targeting and measurement. See the “Your Access and Choices regarding your Personal Information” section below for more information about our advertising practices and your choices.
– developing new products and services and improving them and your experience with them;
– providing technical support for using the Services;
– communicating with you about the Services by email or notifications within the app. For example we may use email to respond to your technical support inquiries and to send you information about our products or services and new offers which we think may interest you.
– monitoring and analyzing trends and usage.
– enhancing the safety and security of our products and services.
– verifying your identify, preventing or detecting fraud or other unauthorized or illegal activity; and
– using information we collected from cookies and other technologies to enhance the services and your experience with them.
We may share information collected about you in the following ways:
With other platform users: We may share the following information with members of the community:
– information about you, such as your username, name, and profile picture.
-information about how you interact with Services, such as the names of your followers on the platform.
– any additional information you have agreed that we share. For example, when you let us access your device phonebook, we may share information about you with other users who have your phone number in their device phonebook.
With all platform members, our business partners, and the general public. We may share the following information with all members of the community as well as with our business partners and the general public:
– public information like your name, username, profile pictures.
– any content that you post publicly. If we think your design will be interesting to the community we may include it in our “featured” category.
With third parties. We may share your information with the following third parties:
With service providers, sellers, and partners.
We share information about you with service providers to perform functions and process your data and to help provide our app and Services including hosting and storage providers, payment processors etc. In addition to using your information to help us with providing our Services, service providers may use your personally identifiable information internally to improve their own Services and may share it in connection with a sale, divestiture, or transfer of business assets or to protect their rights or to comply with the law. In addition, our providers may share your personally identifiable information with their own third-party service providers. They may also combine the information about you that we share with them with contact and social media information related to you that they collect from publicly available sources or from third parties.
With analytics service providers and advertisers:
Some companies may use information collected on our services to deliver advertisements on behalf of us or other companies, targeted to your interests and preferences, on other websites or apps you may visit or on your social media feed and to gauge their effectiveness. To learn about your choices regarding this sharing of your information please see “Your Access and Choices regarding your Personal Information” section below.
For analytics, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics may set cookies on your browser or mobile device or read cookies that are already there to collect information. Google Analytics may also receive information about you from apps you have downloaded that partner with Google. Google Analytics collects information such as how often you use our App and how you use our App. We use the information provided by Google Analytics to improve our App and the Services. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
For more information regarding how Google collects, uses, and shares your information please visit http://www.google.com/policies/privacy/partners/.
With third parties for legal reasons. We may share information about you if we reasonably believe that disclosing the information is needed to:
– comply with any valid legal process, governmental request, or applicable law, rule, or regulation.
– protect the rights, property, and safety of us, our users, or others.
– detect and resolve any fraud or security concerns.
– Transfer Outside the EEA. If you are based in the European Union, when you signed up for the Services you agreed that we may transfer your Personal Information to the USA for the purposes listed in this clause 4. Rest assured that we will always ensure any transfer is subject to appropriate security measures to safeguard your Personal Information.
With third parties as part of an acquisition or liquidation. We are involved in a merger, asset sale, financing, corporate divestiture, reorganization, or acquisition of all or some portion of our business to another company or if we undergo liquidation or bankruptcy proceedings, we may share your information with that company before and or the transaction closes or the proceedings are completed.
We may also share with third parties—such as advertisers—aggregated, or de-identified information and we do not limit our third-party providers from using, selling, licensing, distributing, or disclosing de-identified data.
We may share information in other ways if you give us consent or direct us to do so.
We take reasonable precautions to protect your information. Please keep in mind that the Internet is not a 100% secure medium for communication, and we cannot guarantee that the information collected about you will always remain private when using our services.
Access and Updates to your Information. You can access and update most of your account information in the app by entering to the User Profile setting screen. If you need to access, update, or delete other personal information that we may have, you can request it by changing it on the User Profile screen or send a request to ‘ [email protected]’. To protect your privacy, before we give you access or let you update your information, we may we may ask you to verify your identity or provide additional information. We will try to update and allow you to access your information for free, but if it would require a disproportionate effort on our part, we may charge a fee. We will disclose the fee before we comply with your request. We may reject a request for a number of reasons, including, for example, that the request risks the privacy of other users, requires technical efforts that are disproportionate to the request, is repetitive, or is unlawful.
Revoking Permissions. If you change your mind about allowing us to collect information from certain sources that you have already consented to, such as your phonebook, you can revoke your consent by changing the settings on your device if your device offers those options. Please note that doing this may cause certain services to lose full functionality.
Closing your account: You may stop using the Services or uninstall the app at any time. When you uninstall the app, we will no longer collect information from you, unless you choose to provide it, for example, by sending us an email. If you ask to delete your account, we will promptly delete it. While we will promptly delete your designs and files, we will retain certain information about you for as long as necessary in order to provide any services you have requested. We will retain and use this information only as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and then delete it.
Even if you uninstall the app, keep in mind that third parties that received your information, like third parties we shared information with, friends that you sent content to or community members that viewed your posts, may not delete it. Also, and that the deleted information may remain in backup copies for a reasonable period of time (but will not be available to others).
For any privacy or data-protection-related questions, please write to [email protected]
Emails: You can stop receiving promotional email communications – such as our newsletter – from us by clicking on the “unsubscribe link” provided in such communications. We will retain your email address in order to be able to abide by your opt out choice. We make efforts to promptly process all unsubscribe requests. You may not opt out of service-related communications (e.g. purchase and billing confirmations and reminders, changes/updates to features of the services, and technical and security notices). If you have any questions about Service-related communications or unsubscribing from our communications, you can contact us directly at [email protected] Unsubscribing or opting out of communications with us will not stop communications you receive from third parties separately. Please review their terms and conditions for relevant options for opting out of their communications.
Choices regarding the collection of your information:
Analytics: You can control the information provided to Google and opt out of certain ads provided by Google by using of the of the methods set forth in http://www.google.com/policies/privacy/partners/ or use the Google Analytics opt out browser add-on at http://tools.google.com/dlpage/gaoptout?hl=en
Cookies and other technologies: Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Services may not function properly if the ability to accept cookies is disabled. Turning off the browser’s cookies will prevent web beacons from tracking your specific activity. The web beacon may still record an anonymous visit from your IP address, but unique information will not be recorded. If you do not want to receive tracking pixels, you will need to disable HTML images in your email client, and that may affect your ability to view images in other emails that you receive. To find out how to see what cookies have been set and how to reject and delete the cookies, please visit: http://www.aboutcookies.org.
Advertising: You can understand which third parties have currently enabled cookies for your browser or mobile device and how to opt-out of some of those cookies by accessing the Network Advertising Initiative’s website at http://optout.networkadvertising.org/#!/; or the Digital Advertising Alliance’s website at http://optout.aboutads.info/#!/ or, if you’re located in the European Union, at http://www.youronlinechoices.eu from your browser. For more information on mobile specific opt-out choices, please visit http://www.networkadvertising.org/mobile-choices. and from your mobile device.
On your mobile device you may have features that allow you to opt out of some targeted advertising (“Limit Ad Tracking” (on iOS devices) or “Opt out of Interest-Based Ads” (on Android). To learn more about how these opt-out features work, please review your device settings.
Even if you disable the tracking, keep in mind that you may still receive interest-based advertising, including from third parties with whom your information had been previously disclosed and that you may still receive advertising from third parties, though such advertising may not be based on your interests and preferences.
Subject Access Request: If you are based in the European Union, you have a right to request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or it, please:
– email us at [email protected]
– let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
– let us know the information you want a copy of, including any account or reference numbers, if you have them.
We may charge a fee in limited circumstances, where permitted under Data Protection Law.
Use of the Services is limited to individuals aged 13 years and up. We do not knowingly collect or solicit any information from anyone under the age of 13. In the event that we learn that we have collected personally identifiable information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at [email protected]
f you are based in the European Union, the above provisions relating to children’s privacy apply to children under the age of 16.
We are not responsible for the practices employed by websites or services linked to or from the app, including the information or content contained in such websites or services, and this policy does not apply to them. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. Please read the terms of such websites carefully and exercise care when providing your personally identifiable information.
Our website and app do not support Do Not Track (DNT) at this time. DNT is a privacy preference you can set in your web browser to indicate that you do not want certain information about your web page visits tracked and collected across websites. For more details, including how to turn on Do Not Track, visit www.donottrack.us.
We transfer, process, and store information about you on servers located in the United States. Therefore, your information may be transferred to, stored, or processed in the United States, whose data protection, privacy, and other laws may not provide the same level of protection as those in your country of residence. For example, government entities in the United States and other countries may have certain rights to access your personally identifiable information.
By using the Services you understand and consent to the collection, storage, processing, and transfer of your information to our facilities in the United States and to those third parties with whom we share it as described in this policy.
If you have any questions about this policy or the services, please contact us at: [email protected]
Direct Marketing: You have a right to ask us to stop contacting you for direct marketing purposes. If you would like to do this, please:
– email us at [email protected]
– let us know what method of contact you are not happy with if you are unhappy with certain ways of contacting you only.
We may make changes to this policy from time to time, in our sole discretion. When we make changes we deem material we will provide you with prominent notice as appropriate under the circumstances, e.g., through the Services or by sending you a digital notification. In some cases, we will notify you in advance of the changes taking effect. Your continued use of any of the Services after the changes have been made will constitute your acceptance of the changes. Please therefore make sure you read any such notice carefully. If you do not wish to continue using the Services under the new version of the policy, please uninstall the app and cease using the Services.